CrewLounge Online Support
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Knowledge base
CrewLounge AERO
User Account
4
How do I become a Verified User
Maximum number of Devices
Hiding functions with a Pin Code
2FA | Two-Factor Authentication
Tips & Tricks
1
AirDrop | How to exchange files between iOS, Android and PC
Airline Roster Import
FAQ
6
Are my login credentials safe?
How to export my Roster to Calendar?
SELF and My Name showing double
How to configure Night time, TO-LDG and PF/PM?
Crew List not available on my roster
View all 6
Import your Roster
4
How to download your roster | CONNECT
How to download your flights | PILOTLOG
Sharing events between CONNECT and PILOTLOG
Do you support my airline company ?
Airline Crew Portal
9
AIMS eCrew | Download your Roster & Logbook
American Airlines | Sabre TASC
Chinese Airlines | Yunzhi Zhao CAAC | 中国民用航空局信息中心
Easyjet | Login to AIMS eCrew
Emirates | FOIP & FTR
View all 9
Airline EFB
7
Cathay Pacific | Electronic Flight Folder
Delta Air Lines | How to import your MiCrewFP
Jeppesen Aviator | How to import your OFP
Jet2.com | How to import EFOS
Ryanair | How to import your RYR EFB
View all 7
CrewLounge CONNECT
Getting Started
2
How do I transfer my license from crewCONNECT to CrewLounge CONNECT
Getting started with CONNECT
FAQ
5
Events do not export to Mobile Calendar
How to share your roster with friends
I get stuck while browsing through Direct Login
Displaying the Widget
My account shows "Non-Verified User"
User Guide
1
User Guide | CONNECT
CrewLounge CONVERT
Getting Started
1
Getting started with CONVERT
CrewLounge DOCS
Getting Started
1
Getting started with DOCS
My CV - Curriculum Vitae
1
Tips & Tricks
CrewLounge FRIENDS
Getting Started
3
CrewLounge CONNECT versus FRIENDS
How to invite a Friend
Stop Roster sharing
CrewLounge PILOTLOG
Getting Started
4
Getting started with PILOTLOG
How to migrate from mccPILOTLOG to CrewLounge PILOTLOG
Import Flight Records from another Logbook or my Excel sheet
How to log Previous Experience
FAQ
14
Using PILOTLOG & CONNECT
MacOS | Could not read the contents of Documents
How to log SOLO time
How to log SPIC / PICus
How to log Relief Pilot / Supernumerary?
View all 14
Install Errors - Run Time Errors - PC Crash
13
My computer harddisk crashed, how do I recover my records ?
Mac OS | Application does not launch (new install)
Mac OS | Application does not launch (Admin Account)
Mac OS | Application does not launch (Permission)
Mac OS | Application does not launch (upgrade Monterey)
View all 13
Database Import, Export, Backup, Delete, Query
5
How to mass-edit / mass-delete records
How to Start-Over (delete / clear database)
Redo the import from mccPILOTLOG
Importing old data with seat change (Co-Pilot - Captain)
How to make & restore a Backup
Log Flight Time
9
ACARS data capture
Official State Regulations - Recording of Flight Hours
How to log Flight time (PIC, Co-Pilot, Night, Single/Multi Pilot, etc)
How to log Simulator
Difference between VFR/IFR, VMC/IMC and Actual/Simulated/Simulator time
View all 9
Logbook Printing
10
Logbook pages not printing properly
Printing Simulator Time
IFR / Actual Instrument time printing double hours
Page Totals in my logbook show an error up to 0.2 hours
What hours are printed in this Column ?
View all 10
User Guide
1
User Guide | PILOTLOG
mccPILOTLOG (retired March 2019)
Install Errors - RunTime Errors - PC Crash
29
x/x/ My computer harddisk crashed, how do I recover my records ?
x/x/ File Download Error
x/x/ My partner and I are both pilots...
x/x/ Application freezes after starting
x/x/ How to transfer mccPILOTLOG to another computer
View all 29
User Guide
2
x/x/ Getting started with mccPILOTLOG
x/x/ User Guide | mccPILOTLOG
FAQ
13
x/x/ The flight grid backcolor shows green / brown / grey / yellow ?
x/x/ How do I export my flights to Excel or Text file ?
x/x/ How to log outfield landings or landing on a private strip with helicopter or balloon ?
x/x/ How can I log ROUTE ?
x/x/ How to log SOLO time
View all 13
Sync PC / Mac / Mobile - mccCLOUD
5
x/x/ How to Synchronize Mobile Phone / Tablet
x/x/ How to Synchronize multiple PC - Mac - Laptop
x/x/ mccCLOUD Download Error
x/x/ Flights disappear after sync with mccCLOUD
x/x/ Events do not export to Mobile Calendar | mccPILOTLOG
Database Import, Export, Backup, Delete, Query
6
x/x/ Log Previous Experience
x/x/ How to mass edit records using Multiselect
x/x/ How to Start-Over (delete / clear database)
x/x/ Backup - ZIP file locked with password
x/x/ Database Backup Error
View all 6
Log Flight Time
6
x/x/ How to log Flight time (PIC, Co-Pilot, Night, Single/Multi Pilot, etc)
x/x/ How to log Simulator
x/x/ How to auto-load Function & Condition Time
x/x/ How to log Multi Pilot time on a Single Pilot aircraft
x/x/ Difference between Simulator time, Simulated Instrument time, Actual Instrument time, IFR, NVG
View all 6
Printing Logbook & Reports
7
x/x/ Logbook not printing properly
x/x/ IFR / Actual Instrument time printing double hours
x/x/ How to print the logbook for a specified period
x/x/ Page Totals in my logbook show an error up to 0.2 hours
x/x/ Simulator Instructor time not adding up in the Logbook
View all 7