CrewLounge Online Support
Welcome
Login
Home
Solutions
Enter your search term here...
Search
New support ticket
Check ticket status
Knowledge base
CrewLounge AERO
User Account
5
How do I become a Verified User
Maximum number of Devices
Hiding functions with a Pin Code
2FA | Two-Factor Authentication
How to Pause my subscription?
Tips & Tricks
1
AirDrop | How to exchange files between iOS, Android and PC
Airline Roster Import
FAQ
6
Are my login credentials safe?
How to export my Roster to Calendar?
SELF and My Name showing double
How to configure Night time, TO-LDG and PF/PM?
Crew List not available on my roster
View all 6
Import your Roster
4
How to download your roster | CONNECT
How to download your flights | PILOTLOG
Sharing events between CONNECT and PILOTLOG
Do you support my airline company ?
Airline Crew Portal
12
AIMS eCrew | Download your Roster & Logbook
American Airlines | Sabre TASC
Chinese Airlines | Yunzhi Zhao CAAC | 中国民用航空局信息中心
Easyjet | Login to AIMS eCrew
Emirates | FOIP & FTR
View all 12
Airline EFB
10
Cathay Pacific | Electronic Flight Folder
Delta Air Lines | How to import your EFB
IFS | How to import EFBOne
Jeppesen Aviator | How to import your OFP
Jet2.com | How to import EFOS
View all 10
CrewLounge CONNECT
Getting Started
3
Getting started with CONNECT
Displaying Early-Late shifts, Part-Time and Annual Leave
Automatic Roster Change Monitoring
FAQ
3
Events do not export to Mobile Calendar
I get stuck while browsing through Direct Login
My account shows "Non-Verified User"
How to
3
How to display the Widget
How to share your roster with colleagues and friends
How to manually add Flights & Duties
User Guide
3
User Guide | CONNECT
Export your roster to EASA FTL Calc
Export your roster to Jeppesen CrewAlert
CrewLounge CONVERT
Getting Started
2
Getting started with CONVERT
Tech Log - Fuel Uplift
User Guide
1
User Guide | CONVERT
CrewLounge DOCS
Getting Started
1
Getting started with DOCS
My CV - Curriculum Vitae
1
Tips & Tricks
User Guide
1
User Guide | DOCS
CrewLounge FRIENDS
Getting Started
3
CrewLounge CONNECT versus FRIENDS
How to invite a Friend
Stop Roster sharing
CrewLounge PILOTLOG
Getting Started
4
Getting started with PILOTLOG
How to migrate from mccPILOTLOG to CrewLounge PILOTLOG
Import Flight Records from another Logbook or my Excel sheet
How to log Previous Experience
FAQ
15
Using PILOTLOG & CONNECT
MacOS | Could not read the contents of Documents
How to log SOLO time
How to log SPIC / PICus
How to log Relief Pilot / Supernumerary?
View all 15
Install Errors - Run Time Errors - PC Crash
13
My computer harddisk crashed, how do I recover my records ?
Mac OS | Application does not launch (new install)
Mac OS | Application does not launch (Admin Account)
Mac OS | Application does not launch (Permission)
Mac OS | Application does not launch (upgrade Monterey)
View all 13
Database Import, Export, Backup, Delete, Query
5
How to mass-edit / mass-delete records
How to Start-Over (delete / clear database)
Redo the import from mccPILOTLOG
How to make & restore a Backup
Flight data is lost after Sync
Log Flight Time
10
ACARS data capture
ADS-B Live Data
Official State Regulations - Recording of Flight Hours
How to log Simulator
How to log Flight time (PIC, Co-Pilot, Night, Single/Multi Pilot, etc)
View all 10
Logbook Printing
10
Logbook pages not printing properly
Printing Simulator Time
IFR / Actual Instrument time printing double hours
Page Totals in my logbook show an error up to 0.2 hours
What hours are printed in this Column ?
View all 10
User Guide
1
User Guide | PILOTLOG