Are my login credentials safe?

Modified on Tue, 26 Jul 2022 at 10:40 AM

Your credentials are not shared with us!



Sharing your login credentials and passwords with third-party companies is a breach of your company's Cyber Security Policy. We emphasize that your login details are not shared with CrewLounge AERO! 



Every month we process millions of flights and duties for crew members around the world. We import crew rosters from more than 600 airlines and we connect to 140 different crew management systems, like AIMS, Sabre, iFlight, etc.

Depending on the crew management system that is used in your company, CrewLounge AERO either imports a PDF or another file with your flight schedule (offline import), or we connect straight to the crew web portal and download your roster automatically (online download).

The online download function requires that you insert the login credentials into the CrewLounge AERO app. The app needs your credentials to connect with the crew web portal and download your roster. As you can see yourself during the download process, our apps are using the web browser kit on your mobile device to connect to the company crew web portal. When you click on the download button, the CrewLounge AERO app will fill in your login details in the local web browser, that's it.  


There is absolutely no difference whether you log in via the web browser yourself to view your flight schedule, or whether our app does this automatically for you.  Both use the security of the web browser to send and receive data!  You can think of our apps as a 'fancy add-on' to your web browser. It is our believe that our web browser technique is safe, legal and in line with your company's Cyber Security Policy.

When you enter your login details in the CrewLounge AERO apps, you are not sharing your login or password with a third party! Your login details are encrypted and stored locally on your phone.  We do not have access to the credentials you enter in the app!

Unlike some other apps, your credentials don't go through the developer's cloud server! With Crewlounge AERO, the login and download process runs locally on your phone! The process is identical to your mobile web browser, which also stores your login and password for all kinds of other websites and webshops that you visit.


The protection of your privacy and your personal data is very important to us! We take this very seriously! We are proud to mention that CrewLounge AERO is a Trusted Business Partner for several airlines, such as Lufthansa and Airbus.



If you are a post holder in your company, please contact us to accredit CrewLounge AERO as your trusted partner.



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