CrewLounge Online Support

User Account 5

• How do I become a Verified User
• Maximum number of Devices
• Hiding functions with a Pin Code
• 2FA | Two-Factor Authentication
• How to Pause my subscription?

Tips & Tricks 1

• AirDrop | How to exchange files between iOS, Android and PC

FAQ 6

• Are my login credentials safe?
• How to export my Roster to Calendar?
• SELF and My Name showing double
• How to configure Night time, TO-LDG and PF/PM?
• Crew List not available on my roster

View all 6

Import your Roster 4

• How to download your roster | CONNECT
• How to download your flights | PILOTLOG
• Sharing events between CONNECT and PILOTLOG
• Do you support my airline company ?

Airline Crew Portal 12

• AIMS eCrew | Download your Roster & Logbook
• American Airlines | Sabre TASC
• Chinese Airlines | Yunzhi Zhao CAAC | 中国民用航空局信息中心
• Easyjet | Login to AIMS eCrew
• Emirates | FOIP & FTR

View all 12

Airline EFB 10

• Cathay Pacific | Electronic Flight Folder
• Delta Air Lines | How to import your EFB
• IFS | How to import EFBOne
• Jeppesen Aviator | How to import your OFP
• Jet2.com | How to import EFOS

View all 10

Getting Started 3

• Getting started with CONNECT
• Displaying Early-Late shifts, Part-Time and Annual Leave
• Automatic Roster Change Monitoring

FAQ 3

• Events do not export to Mobile Calendar
• I get stuck while browsing through Direct Login
• My account shows "Non-Verified User"

How to 3

• How to display the Widget
• How to share your roster with colleagues and friends
• How to manually add Flights & Duties

User Guide 3

• User Guide | CONNECT
• Export your roster to EASA FTL Calc
• Export your roster to Jeppesen CrewAlert

Getting Started 2

• Getting started with CONVERT
• Tech Log - Fuel Uplift

User Guide 1

• User Guide | CONVERT

Getting Started 1

• Getting started with DOCS

My CV - Curriculum Vitae 1

• Tips & Tricks

User Guide 1

• User Guide | DOCS

Getting Started 3

• CrewLounge CONNECT versus FRIENDS
• How to invite a Friend
• Stop Roster sharing

Getting Started 4

• Getting started with PILOTLOG
• How to migrate from mccPILOTLOG to CrewLounge PILOTLOG
• Import Flight Records from another Logbook or my Excel sheet
• How to log Previous Experience

FAQ 15

• Using PILOTLOG & CONNECT
• MacOS | Could not read the contents of Documents
• How to log SOLO time
• How to log SPIC / PICus
• How to log Relief Pilot / Supernumerary?

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Install Errors - Run Time Errors - PC Crash 13

• My computer harddisk crashed, how do I recover my records ?
• Mac OS | Application does not launch (new install)
• Mac OS | Application does not launch (Admin Account)
• Mac OS | Application does not launch (Permission)
• Mac OS | Application does not launch (upgrade Monterey)

View all 13

Database Import, Export, Backup, Delete, Query 5

• How to mass-edit / mass-delete records
• How to Start-Over (delete / clear database)
• Redo the import from mccPILOTLOG
• How to make & restore a Backup
• Flight data is lost after Sync

Log Flight Time 10

• ACARS data capture
• ADS-B Live Data
• Official State Regulations - Recording of Flight Hours
• How to log Simulator
• How to log Flight time (PIC, Co-Pilot, Night, Single/Multi Pilot, etc)

View all 10

Logbook Printing 10

• Logbook pages not printing properly
• Printing Simulator Time
• IFR / Actual Instrument time printing double hours
• Page Totals in my logbook show an error up to 0.2 hours
• What hours are printed in this Column ?

View all 10

User Guide 1

• User Guide | PILOTLOG