Mac OS | Application does not launch (upgrade Monterey)

Modified on Fri, 10 Dec, 2021 at 9:33 AM

To install CrewLounge PILOTLOG on macOS desktop, continue with the following solution article:

 

Mac OS | Installation



Monterey


Pilots reported that the CrewLounge PILOTLOG desktop application does no longer start after upgrading their macOS from Big Sur to Monterey. If you experience the same issue, follow the steps in this solution article.





What? 

  • update the config file in the 'mono' framework folder


How? 


Choose:

  • if you are familiar with the Terminal app, you can take the short way (see further down)  
  • else, follow the steps with the Finder app


Background information:


  • CrewLounge PILOTLOG is developed under Microsoft Windows. The application uses special cross-platform frameworks in order to make it run on macOS without the need for any virtual windows.  
  • One of the components in the 'mono' cross-platform framework must be replaced, when upgrading your macOS from Big Sur to Monterey.



Finder App



1) Get the archive file


Download the mono.config.zip archive file from our website:    Download zip



2) Open Finder


Open the Finder app and go to the Downloads folder.




3) Unzip the Archive


Double-click the mono.config.zip archive file. The config file is exported.


Note:  


If  Open "safe" files after downloading  is enabled in your General Settings for Safari, the config file is already exported.  In this case, you can skip step 3)






4) New Finder


Open a second Finder window, either:

  • by clicking File > New Finder in the top menu
  • or, by pressing the combination ⌘ N (the Command key together with the N key)


In the new Finder window, call the Go to Folder dialog, either:

  • by clicking Go > Go to Folder in the top menu 
  • or, by pressing the combination  ⌘ G (the Shift key together with the Command key and the G key)


Copy the following path and paste it in the Go to Folder pop-up dialog, followed by the Enter key:


/Library/Frameworks/Mono.framework/Versions/5.18.0/etc/mono/


You are now in the mono folder:




5) Replace Config file


Drag (click, hold and move) the unzipped config document file from the first Finder window, and drop the file in the mono folder of the second Finder window:




When prompted, click the Replace button:


If you are prompted to authorize this step, enter your Mac's user password or fingerprint.




All done!  You can close both Finder windows and launch the CrewLounge PILOTLOG app.  Allow the app to complete the sync.  This may take a bit of time on the first start.



Terminal App



1) Get the script file


Download the config.sh script file from our website:   Download Script



2) Open terminal


Open the Terminal app in the Applications \ Utilities directory:




3) Change Directory


Enter the following command to change to the directory, where you have downloaded the new config file.  


        cd [folder directory where config.sh is located]


That is usually the Downloads folder, so it would look like this:


        cd /Users/yourname/Downloads




4) Give Permission


Enter the following command to add execution permissions to the script file, for the current user:


        chmod u+x config.sh




5) Run the script


Enter the following command to run the script file.  The script will then download the new config file for the MONO framework and store the config file in the mono folder. 


        ./config.sh


If you are prompted to authorize this step, enter your Mac's user password or fingerprint.


    




All done!  You can close the Terminal window and launch the CrewLounge PILOTLOG app.  Allow the app to complete the sync.  This may take a bit of time on the first start.




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